Principles of personal data processing

Principal Elektrik sro ,

with headquarters: Osadní 869/32, 17000 Prague, Czech Republic ,

ID: 03402614 , email: shop@pelek.eu , phone: + 420774242766 (hereinafter referred to as " Administrator ")

for the sale of goods
via the online store operated by pelek.eu with
under the name Principal Elektrik sro

The protection of personal data is very important to us.
The aim of this document will be to acquaint you with all the relevant information
processing of your personal data if you use the online store within
online store pelek.eu;. We encourage you to read this processing policy
Personal data read. If you have any additional questions regarding
processing of your personal data, please contact us via e-mail shop@pelek.eu .

Definition. For better clarity and orientation, they are located in these
principles of personal data processing, the terms used in these principles are listed
often repeat:

— Online store: online store
managed by an administrator named Principal
Electrician

ltd. via the online store pelek.eu;

— GDPR: Regulation of the European Parliament a
Council (EU) 2016/679;

— Personal information: any
data about the User on the basis of which the User can be directly or indirectly identified
identify;

— User: natural person, k
to whom the personal data relates, most often it will be bather or potential
the customer , also referred to as " you ";

— Processor: executes
Personal data processing operations based on a contract or other order for
administrator;

1. Basic information

Your personal data is being collected.
via the online store pelek.eu; and/or directly from us. In both cases
we may be in the position of data controller. If your personal data is processed on
online store pelek.eu;, read their Personal Data Processing Policy ( https://pelek.eu/cs/pages/privacy-policy-1 ).

We process the following personal data about you:

— name and surname, contact details (e.g.
e-mail, phone number), address;

— data on invoicing and bank connection (data
necessary for accounting);

— information you provide to us
as part of communication with us (specifically, it will be your questions and answers to
your questions, communication with you).

We do not process special categories of personal data.
data.

2.
For what purpose do we process personal data and what is the reason for processing

2.1 Execution of the contractual relationship and
related legal obligations. Reason for processing personal data
is the fulfillment of the sales contract and related obligations (delivery of goods, management
accounting, complaint handling or if you exercise your right to do so
return of goods). We will process your name and surname, contact details
(residential address and delivery address, e-mail and phone number), possibly dr
billing information. Personal data is processed for the duration of the contract
connection and then 4 years after his
end (here we are interested in storing some personal data relating to
purchase contract for the purpose of protecting our interests). We have a legal obligation
archive accounting and tax documentation. The retention period for this data can be up to 10
years from the end of the tax period in which the performance was made. If it is
necessary for delivery and payment purposes, we will collect personal data
transferred to an authorized transport company or authorized credit institution.

2.2 Payment by card. If we
enter your payment card details, we do not have access to the full data. we know
just that you pay by card and the card data is processed by the recipients of that data,
who will process the payment for us.

2.3 Execution
orders. To process your order, we also work with
other service providers (carriers and others) who help us fulfill
concluded contracts. We transfer your data to these partners only for the purpose of fulfilling
obligations from the sales contract.

2.4 Communication with the user
support, complaints or other inquiries. If you have contacted us, then your
We process personal data based on your consent for the purpose of processing inquiries.
or complaints. We may process the following personal data about you: name, surname,
phone number, e-mail, information about your order. Closed questions and complaints
are regularly deleted from customer support, but no later than 4 years from
processing inquiries or complaints.

2.5 Reviews. Our assessment
Customers are important to us. We will post reviews if we have to.
you give consent (you give a review for a given product or service). We can about you
processes the following personal data: name, surname, e-mail, order details. In
In case of your explicit consent, we will also process photos and Personal Data.
information that is part of the review text. Reviews are embedded in the complaint
Your consent, but for a period of 5 years at the latest.

2.6 Customer ratings. You can
share your shopping experience and rate individual products. For
evaluating your feedback on individual purchased goods
we can use other processors.

2.7 Legal obligations. Personally
We may transfer data to third parties other than the Processors listed below, if
prescribed by law or in response to legal requests from public authorities or
seeking court in litigation.

2.8 Age restrictions. In case
age-restricted goods, we confirm that you have reached
the required minimum age in accordance with applicable legal regulations. Beyond this
For this purpose, we use an identification service that allows us to verify your age.

2.9 Digital products. If
it is necessary to update goods with digital elements or digital products,
We process the data you provided when placing an order.

3.
Communications

3.1 Email we can
send. As part of the sale of our goods or services, we may send customers
emails related to:

3.1.1
delivery notifications, delivery date updates

3.1.2
tax documentation, invoices

3.1.3
providing a return label.

4.
Processors

Your
Personal data may be transferred to our business partners (Processors) or
to other third parties, if required by law.

we use
only verified Processors with whom we have a written contract, and
who give us at least the same guarantees as we give you. It's just about
Processors who are from the European Union, or from countries that were
declared and recognized as safe, or from countries with which we have closed standards
contractual clauses in accordance with Article 46 of the GDPR and which provide your personal data
comparable level of protection as in the case of using GDPR and Czech laws
regulations. All our Processors are bound by confidentiality obligations and
may not use the provided Personal Data for any purposes other than those for which
we have made them available in accordance with this policy.

— Carriers (see article 2.1 Fulfillment
contractual relationship and related legal obligations):

Czech Post, PPL, DPD,
WEDO, Zazilkovna, Balikovna, GLS

— Processing
order (see Article 2.1 Fulfillment of contractual relationship and legal obligations with
related to this): Pelek.eu, BaseLinker

— Accounting (see article 2.1 Fulfillment
contractual relationship and related legal obligations):

ABRA

5. What are your rights?

Where to contact us? Send us an email at shop@pelek.eu or
to our headquarters address.

When will we do it? We will respond to you within one month at the latest. If
the provision of information would endanger the privacy of other persons or the provision would be
disproportionate to the risks or costs of providing them, we may not
be able to comply. In the event of a repeated request, the administrator will have the right to a copy
Personal data charges a reasonable fee.

— Right of access. Confirmation,
whether we process your personal data. Information about the purposes of processing, categories
Personal data, recipients to whom it is available, processing time, etc.
existence

right to request
from the administrator to exercise one of the rights listed below. The assumption is that they won't
adversely affect the rights and freedoms of others.

— Right to correction. Request a correction
incorrect personal information.

— Right to erasure. If
there is no other reason for processing this data beyond what you have requested
we delete or completely anonymize the data.

— Right to restriction of processing. If
you believe that we are processing your data incorrectly – regardless of the reasons
processing or its scope, please let us know.

— The right to notice of correction, deletion
or restriction of processing. If you contact us with a request, we will do it.
notify you of the result, unless this is impossible (e.g. email address,
from which you wrote to us is no longer working).

— Right to portability. We can
your data that you have provided to us in a structured and machine-readable format
format, at your request, to be delivered to another administrator.

— Right to object. If
we process your data for legitimate interest (e.g. sending newsletters). Included
to demonstrate our legitimate interest, if we agree with you,
we will stop this processing.

— Right to withdraw consent. If
if you have changed your mind, please write to us. Marketing-related processing and
commercial purposes can be revoked at any time.

— Automated individually
decision-making including profiling. You have the right not to be the subject of anything.
a decision based solely on automated processing, including
profiling that would produce legal effects for you or similarly significantly affect you
affected. We respect your rights, so we do not conduct profiling.

6.
Conclusion

read
Please also read the Personal Data Protection Statement on the pelek.eu online store ( https://pelek.eu/cs/pages/privacy-policy-1 ). In this document you will find more information about
When is the online store pelek.eu the controller of personal data processing and what does it do with your data?
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These Policies
The processing of personal data can only be changed in writing. In the case of
all questions regarding our Personal Data Processing Policy at
contact us via email address shop@pelek.eu .

If you want
dissatisfied, then you can submit an initiative or complaint to the Office for Protection at any time
personal data, with headquarters at Pplk. Sochora 727/27, 170 00 Prague 7 – Holešovice
(more on https://www.uoou.cz ).

These policies
Personal data protection is in effect from 01.01.2024